Is my money held in a segregated account with Instarem?

Yes, the money in your account with Instarem is held in a segregated account with an Authorised Deposit-Taking Institution (ADI) / Authorised Institution / Originating Depository Financial Institution / Credit Institution.

Didn’t find what you were looking for?

Have a Personal Instarem account?

Log in to your account on the Instarem app or web.
Go to your Profile section.
Tap on Help.
Search for the relevant topic.
Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

Log into your account on the Instarem business portal.
Tap on Help.
Search for the relevant topic.
You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
We’ll get back to you once your request is submitted.