How long does it take Instarem to process my transaction?

It usually takes us up to 2 business days to process a transaction from the time we receive the funds from you. However, it could take us more than 2 business days to process a transaction for certain countries and payment methods.

Didn’t find what you were looking for?

Have a Personal Instarem account?

  1. Log in to your account on the Instarem app or web.
  2. Go to your Profile section.
  3. Tap on Help.
  4. Search for the relevant topic.
  5. Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

  1. Log into your account on the Instarem business portal.
  2. Tap on Help.
  3. Search for the relevant topic.
  4. You can raise a ticket by:
    • Clicking Submit a request at the top-right corner of the Help Centre page, or
    • Clicking Raise a ticket after selecting a topic or FAQ.
  5. We’ll get back to you once your request is submitted.
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