What is bulk payment? 

The bulk payment feature allows businesses to submit payment and recipient details via an excel file, making it possible to process up to 1,000 transactions in one go. This feature is available in Singapore, Australia, Hong Kong, Malaysia, Indonesia, the US, the UK and Europe. 

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Have a Personal Instarem account?

  1. Log in to your account on the Instarem app or web.
  2. Go to your Profile section.
  3. Tap on Help.
  4. Search for the relevant topic.
  5. Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

  1. Log into your account on the Instarem business portal.
  2. Tap on Help.
  3. Search for the relevant topic.
  4. You can raise a ticket by:
    • Clicking Submit a request at the top-right corner of the Help Centre page, or
    • Clicking Raise a ticket after selecting a topic or FAQ.
  5. We’ll get back to you once your request is submitted.
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