How are transactions authenticated on the Instarem Business Card?
Instarem uses two-factor authentication (2FA) via one-time Password (OTP) for online transactions.
Steps:
- Complete the transaction with an online merchant.
- The merchant requests 2FA.
- An OTP is sent to:
- Corporate Card: The employee assigned during card issuance.
- Employee Card: The cardholder.
- Enter the OTP to complete the transaction.
Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
