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My DHA payment is delayed – what should I do?
If your payment is taking longer than expected, please visit our Help Centre and raise a ticket. Our support team will review your transaction status and assist you.
Related FAQs
Is Instarem a licensed service provider? Does Instarem offer financial consultation? Is it safe to send money through Instarem? I have a refund pending to get from Instarem. Will I receive this? I am unsatisfied with the resolve to my enquiry by Instarem. What can I do? What are the receiving methods available, when sending money to China?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
