How can I recognise and avoid phishing scams? 

To protect against phishing: 

  • Verify sender information: Be cautious of unsolicited emails or messages requesting personal information. 
  • Avoid clicking on suspicious links: Do not click on links or download attachments from unknown sources. 

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  2. Go to your Profile section.
  3. Tap on Help.
  4. Search for the relevant topic.
  5. Raise a ticket or chat with us if you didn’t find what you were looking for.

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  4. You can raise a ticket by:
    • Clicking Submit a request at the top-right corner of the Help Centre page, or
    • Clicking Raise a ticket after selecting a topic or FAQ.
  5. We’ll get back to you once your request is submitted.
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