What happens to my card wallet balance if I close my Instarem business account?
If you decide to close your Instarem business account, any remaining balance in your Card Wallet will be refunded to your designated bank account after all outstanding transactions are cleared. Please ensure that your bank account details are updated to facilitate the refund process. For further assistance, contact your business development manager or write to us at [email protected].
Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
