What information do I need from my recipient to send money to their e-wallet in the Philippines?
You’ll need your recipient’s full name (matching their e-wallet account), their e-wallet service provider name and e-wallet number. Also, be sure to check your recipient’s individual wallet limit before setting up a transfer.
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- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
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- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
