This is testing banner for All corridor (Consumer)
When will my eSIM get activated?
Your Instarem eSIM will get activated automatically once you connect to a mobile network at your travel destination. If you have multiple data plans for the same region, the former one will get activated first, and the next one will kick in after the current plan runs out or expires.
To check your eSIM activation details, just scroll to View Purchase Activity in your app, or go to Activity and select your eSIM under Purchases.
Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
-
You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
