This is testing banner for All corridor (Consumer)
When will my recipient receive the payment?
Recipients In China
Once the transaction has been processed by Instarem, Money Express-enabled recipients will receive the payments in real time. The customer will be informed that the beneficiary is enabled for real-time payment while adding the beneficiary card number.
For Recipients In Other Countries
Once the transaction has been processed by Instarem, it depends on the processing time of the receiving bank.
Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
